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NDIS provider insurance checklist

Registered NDIS service providers must maintain adequate Professional Indemnity and Public Liability insurance cover.

Proof of insurance must be provided during registration and audit process. 

Unregistered NDIS providers may need insurance to manage their business risks and protect their clients

A healthcare worker stands beside an elderly woman, sharing a moment of care and companionship.

Why do NDIS service providers need insurance?

Working one-on-one with clients creates risk for NDIS providers. Business insurance can help you manage the cost of these risks and protect your bottom line.

NDIS providers may need insurance to:

Meet NDIS Practice Standards

Lease clinic or office space

Manage costs of a cyberattack.

Pay legal costs if you face a liability claim

Why BizCover?

BizCover is Australia’s no.1 online small business insurance service provider. We offer NDIS service providers with tailored insurance options from a great range fo trusted leading insurers.

Backed by our Price Promise, NDIS contractors can compare competitively priced quotes and buy online in minutes. Need a bit of help? Our Customer Support team is standing by to assist in any way we can!

Let’s cover your small business on the go

Start a quote to see how much you can save and buy online in minutes.

Who needs NDIS contractor insurance?

We provide comprehensive cover for:

Occupational Therapists

Support Coordinators

Plan Managers

What types of insurance do NDIS providers need?

Professional Indemnity (PI) and Public Liability (PL) insurance is mandatory for NDIS providers. BizCover offers a combined PI-PL insurance policy for NDIS contractors—Allied Health Combined Liability.

Allied Health Combined Liability

Combined Professional Indemnity and Public Liability cover available for 200+ Allied Health professions.

Allied health insurance

Personal Accident & Illness

Covers individuals for loss of income if unable to work as a result of an injury or illness in or outside of work. Limits apply.

Personal Accident insurance

Contents

Covers loss or damage to business items at the insured location, such as equipment, stock, machinery, and furniture

Contents coverage

Management Liability

Covers the risks that arise from running your business, including unfair dismissal, harassment claims, and tax audit.

Management Liability

Cyber Liability

Protection against claims and supports your profitability following a broad range of cyber events.

Cyber Insurance

How much insurance cost for NDIS providers and carers?

The average cost of business insurance for a NDIS provider is $38 per month* with BizCover. However, the cost of your insurance may depend on factors such as the services you provide and the size of your business.

An elderly man in a wheelchair receives assistance from a disability support worker

Factors influencing cost

Risks of the industry 

Cover level amount

Annual turnover

Number of employees

Claims history

*Customer Average Monthly Payment Report is based on 1 July 2023 to 30 June 2024 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.

Get cover that works with the risks of your business

Select different cover amounts for each policy listed below.
This is the most you will be paid out if you need to make a claim.

Cover levels to choose from

  • PI Section $250K PL Section $0
  • PI Section $10M PL Section $20M

Cover levels to choose from

  • $500 weekly benefit (accident only)
  • $4K weekly benefit

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Disability support worker cost

Factors influencing cost

Risks of the industry 

Cover level amount

Annual turnover

Number of employees

Claims history

*Customer Average Monthly Payment Report is based on 1 July 2023 to 30 June 2024 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.

Get cover that works with the risks of your business

Select different cover amounts for each policy listed below.
This is the most you will be paid out if you need to make a claim.

Cover levels to choose from

  • PI Section $250K PL Section $0
  • PI Section $10M PL Section $20M

Cover levels to choose from

  • $500 weekly benefit (accident only)
  • $4K weekly benefit

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

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See How Much Others Have Saved By Purchasing a Policy Through BizCover

Colette

Disability Care Worker from

NSW

Saved

$1,200

on

Public Liability and Professional Indemnity insurance

Disability care worker
Andrea

Beautician from

VIC

Saved

$1,500

on

Business insurance Pack and,
Public Liability and Professional Indemnity insurance

Andrea, Beautician saved $1,500 on Professional Indemnity, Public Liability and Business Insurance
Deborah

Cleaner from

VIC

Saved

$3,600

on

Public Liability insurance

Cleaner from VIC saved on Business Insurance with BizCover
Lance

Electrician from

ACT

Saved

$800

on

Public Liability insurance

Electrician saved $800 on Public Liability insurance
Stephen

IT Professional from

VIC

Saved

$1,500

on

Information Technology Liability insurance

IT Professional saved on IT Liability with BizCover
Linda

Restaurant owner from

NSW

Saved

$1,000

on

Business Insurance Pack and
Public Liability insurance

Restaurant owner saved in Business Insurance with BizCover

Frequently asked questions

Insurance is compulsory for registered NDIS providers, including those operating as sole traders. NDIS Practice Standards require registered service providers to have Professional Indemnity and Public Liability insurance.

Registered NDIS providers must have certain types of business insurance. Professional Indemnity insurance and Public Liability insurance are both required under the current NDIS Practice Standards.

Registered NDIS providers have registered with the NDIS Commission. They have been audited against and assessed as meeting the relevant NDIS Practice Standards, which include mandatory Professional Indemnity and Public Liability insurance. Registered NDIS providers are listed in the NDIS Provider Register. Registration is mandatory to provide certain services listed on the NDIS Commission website.

Unregistered providers do not need to adhere to the same standards as registered providers and can set their own prices (instead of adhering to the NDIS price guide). However, unregistered providers may been seen as less trustworthy by potential clients and do not have access to NDIS tools and client lists.

Unregistered NDIS providers may face the same risks as registered providers. You may want to consider popular cover options, such as:

Hear from our customers

Feefo stars

4.7/5

Feefo

Very easy to navigate and get the exact cover i required in no time at all!

Bradley

This is my second year with BizCover since starting my business. The process has been quick and easy with competitive prices both times.

Natasha

Follow up phone call was actually helpful and informative. Easy to set up insurance which was essential as I have my first job in an hour!

Linda

It was easy to work through and apply for, thank you for the convenience

Rani

Straight forward process brings it all together in one place

Richard