Do I need a certificate to be a carer in Australia?

Published on: December 11, 2025

4 min read

Do I need a certificate to be a carer in Australia?

Caring for others is meaningful work that can take place in aged care, disability support, or home care settings. The job can involve helping with daily activities, providing company, and supporting independence. Whether you need a qualification depends on your employer, the type of care, and where you work.

Qualifications for carers

A qualification shows that you can provide care safely and meet professional standards.
Many employers prefer workers who have completed a Certificate III in Individual Support (Ageing or Disability), which is part of the Australian Qualifications Framework.

This course covers key skills such as personal care, infection control, and communication. You can find approved training providers in your area on MySkills.

Some people start work before completing formal study. Employers may take on staff with relevant experience or those part-way through a qualification. Having a certificate, however, often makes it easier to secure long-term work and move into specialised roles.

Can I work in aged care without a certificate?

You can work in some areas of aged care without formal training. Roles focused on cleaning, cooking, or social support might not require a certificate.
But once you start assisting with personal care, such as helping someone shower or move safely, most employers expect you to hold a Certificate III in Individual Support.

Services that receive government funding, including those under the Aged Care Act 1997 and NDIS Practice Standards, generally require trained workers.

How do I become a personal carer in Australia?

Personal carers assist people with day-to-day activities and help maintain dignity and comfort. Typical tasks include preparing meals, supporting mobility, and providing social interaction. Carers work across homes, residential aged care, and community programs. Employers value workers who can listen, communicate clearly, and treat clients with respect.

Personal Carer Training Programs

Training prepares carers for real situations they will face on the job. Courses are available through TAFE and other registered training providers listed with the Australian Skills Quality Authority. Common study options include:

  • Certificate III in Individual Support (Ageing or Disability): The starting point for most carer roles.
  • Certificate IV in Ageing Support: Suitable for senior or supervisory positions.
  • First Aid and CPR courses: Required for any role that involves direct care.
  • Manual handling and infection control training: Often provided through the workplace.

Aged care certifications and training in Australia

Training helps carers gain the mix of technical and interpersonal skills needed to work safely and respectfully.
The Certificate III in Individual Support combines theory with hands-on experience, while the Certificate IV in Ageing Support expands into leadership and care planning.

Some programs include electives in home or community care, giving flexibility to work across different environments.

Common aged care jobs and qualifications

Job TitleTypical QualificationDescription
Personal Care AssistantCertificate III in Individual SupportProvides daily living support such as bathing, dressing, and mobility.
Aged Care WorkerCertificate III in Individual SupportOffers direct care in homes or residential facilities.
Home Care WorkerCertificate III in Individual Support or relevant experienceSupports clients in their homes with domestic and personal tasks.
Care CoordinatorCertificate IV in Ageing SupportManages care plans and guides other staff.
Lifestyle CoordinatorCertificate IV in Leisure and HealthOrganises wellbeing and social programs for residents.

Insurance requirements for carers

Insurance helps protect both carers and clients. If you work independently or run your own service, you may need Public Liability insurance and Professional Indemnity insurance. These policies can help if a client is injured or if advice or assistance leads to a claim.

Registered NDIS providers are required to have Professional Indemnity and Public Liability policies to provide services and receive payment through the NDIS.

Other work requirements for carers

Employers and care providers must also confirm that workers have current NDIS Worker Screening, National Police Checks, and First Aid certificates.

Providers must ensure workers have:

  • A current NDIS Worker Screening for risk-assessed roles
  • Working with Children Check where applicable
  • National Police Check for positions of trust
  • Up-to-date First Aid and CPR certification
  • Evidence of completed or in-progress training in Individual Support or Ageing Support

Formal qualifications are not required for every role, but they build confidence and show commitment to quality care. For anyone planning a career in the sector, completing a recognised certificate is a practical step forward.


This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording or Product Disclosure Statement (available on our website). Please consider whether the advice is suitable for you before proceeding with any purchase. Target Market Determination document is also available (as applicable). © 2025 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769.

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