How to become an independent support worker

Are you thinking about becoming an independent support worker? Demand for independent support workers is on the rise, with an anticipated 23.2% projected job growth from 2021 to 2026.

Helping those in need can be a very rewarding career path. Continue reading to learn all about becoming an independent support worker, including the required qualifications, experience, associated risks and more.

1. Qualifications and experience

To become an NDIS carer, independent disability support workers should have a relevant formal qualification in order to attract clients. A Certificate III in any of the following areas is recommended:

• Individual support
• Community services
• Youth work
• Mental health
• Health services assistance
• Allied health assistance

You will also be required to complete the NDIS Orientation Modules and have an NDIS Worker Screening Check.

2. Business requirements

Once you have the experience to become an independent support worker, it’s time to decide your business structure. Often, independent support workers start as a sole trader, meaning they are the owner and operator of their business, and run the business on their own.

To become a sole trader, you will need to first obtain an Australian Business Number (ABN) and a business name through the Australian Business Register (ABR).

3. Getting your business insurance sorted

Independent support workers can be exposed to many risks while on the job. The NDIS aid requirements include holding an adequate level of Public Liability insurance and Professional Indemnity insurance. These business insurance products provide protection for you while you help your clients.

4. Finding clients

With all the above taken care of, you are now ready to start taking on independent support worker clients. Marketing can help to raise awareness about your services and help you get in touch with your target audience. You may wish to consider the following ways to promote your services:

• Create a catchy business name and logo.
• Set up social media profiles and like/follow NDIS independent support worker groups on Facebook and LinkedIn.
• Look at what similar independent support workers are doing to get new clients; learn from their approach and adapt it to work for your business.
• Create a company website – template website designs make it easy for anyone to create a great and informative website.

Design digital and print advertising material and send it to all the disability support coordinators in your area

5. Setting your rates

The maximum that independent support workers can charge for their services is set out in the NDIS Price Arrangements and Limits. Consider charging less than the NDIS limit to be more competitive, but don’t undervalue your work!

Is becoming an independent support worker worth it?

While there is no single, definitive answer to this question, independent support work can be very rewarding – after all, you are providing essential support to those who require it the most.